Setting Up Your Email in Outlook (or Other Email Clients) Print

Manual Setup

When manually setting up your email account in an email client, use the following settings:

1. Mail Server Username:
Your full email address. For example: cjohn@caloti.co.zw

2. Incoming Mail Server (IMAP/POP3):
Your domain name. For example: caloti.co.zw

3. Outgoing Mail Server (SMTP):
Your domain name. For example: caloti.co.zw
(Note: The server requires authentication.)

Supported Incoming Mail Protocols

• POP3: Standard port for non-secure connection.
• POP3 over SSL/TLS: Secure connection using port 995.
• IMAP: Standard port for non-secure connection.
• IMAP over SSL/TLS: Secure connection using port 993.

Supported Outgoing Mail Protocols

• SMTP: Secure connection using port 465.

Setting Up on iOS Devices (iPhone or iPad)

For users with an iOS device:

1. Open the following link on your iPhone or iPad:
   https:// <DOMAIN_NAME> /email.mobileconfig?emailaddress= <EMAIL_ADDRESS>
   For example (for the domain name caloti.co.zw): https://caloti.co.zw/email.mobileconfig?emailaddress=cjohn@caloti.co.zw

2. Follow the on-screen instructions to set up your email account.

Setting Up in Microsoft Outlook, Gmail, or Thunderbird

For users of Microsoft Outlook, Gmail, or Thunderbird:

1. Open your preferred email client.
2. Begin the process to add a new email account.
3. When prompted, enter your full mailbox name (e.g., cjohn@caloti.co.zw).
4. Most modern email clients will auto-detect the necessary settings. If prompted, use the manual settings provided above.

Note: Always ensure that you use the correct email address and password when setting up your email account. If you face any issues or need further assistance, please reach out to our support team.