Caloti

Politiki ya Confidentialité

Ebakisami Nsuka: April 11, 2026

Ndenge ya kolongola kɔ́nti na yo mpe data

1. Ebandeli

Boyei malamu na Caloti ("biso," "na biso," to "biso moko"). Tozali komipesa na kobatela ba informations na yo ya moto ye moko mpe lotomo na yo ya confidentialité. Politiki oyo ya Confidentialité elimboli ndenge tosangaka, tosalisaka, tokabolaka, mpe tobatelaka ba informations na yo ntango osalelaka site internet mpe ba services na biso.

2. Ba Informations Oyo Tosangaka

Ba Informations ya Moto Ye Moko

Ntango ozali kokomisa compte, kobeta ba rendez-vous, to kosalela ba services na biso, tokoki kosangisa:

  • Kombo mpe ba informations ya bokutani (adresse email, nimero ya telefone)
  • Ba identifiants ya compte (kombo ya mosaleli mpe mot de passe)
  • Ba informations ya profil (foto ya profil, ba préférences)
  • Historia ya réservation mpe ba préférences
  • Ba informations ya paimente (esalelami na bokengi na nzela ya ba fournisseurs na biso ya paimente)
  • Ba données ya esika (na ndingisa na yo)

Ba Informations Oyo Esangisamaka Automatiquement

Ntango okoti na plateforme na biso, tosangaka na ndenge automatique ba informations mosusu na ntina ya appareil na yo:

  • Adresse IP mpe ba informations ya appareil
  • Mitindo mpe version ya browser
  • Fuseau horaire mpe esika
  • Système d'exploitation
  • Ba données ya usage mpe analytics

3. Ndenge Tosalelaka Ba Informations Na Yo

Tosalelaka ba informations oyo tosangaka mpo na:

  • Kopesa mpe kobatela ba services na biso
  • Kosala ba réservations mpe ba transactions
  • Kotindela yo ba confirmations ya réservation mpe ba rappels
  • Kobongisa mpe kosala personnalisation ya expérience na yo
  • Kosolola na yo mpo na ba services, ba mises à jour, mpe promotions
  • Koyekola ndenge ya kosalela mpo na kobongisa plateforme na biso
  • Kozwa mpe kopekisa bokosi to mikakatano ya sécurité
  • Kotosa ba obligations ya mibeko

4. Kokabola Ba Informations

Tokabolaka ba informations na yo kaka na makambo oyo elandi:

  • Na ba Salons mpe Stylists: Ntango obeti rendez-vous, tokabolaka ba informations oyo esengeli mpo na kokokisa réservation na yo
  • Ba Fournisseurs ya Service: Na ba tiers oyo tokoki kotyela motema oyo basalisaka biso na kotambwisa plateforme na biso
  • Ba Esengeli ya Mibeko: Ntango mibeko esengi yango to mpo na kobatela lotomo na biso
  • Botindami ya Mosala: Na boyokani na fusion, koteka, to acquisition nyonso
  • Na Kondima na Yo: Ntango ondimi polele kokabola

Optional diagnostics and marketing measurement

Caloti offers optional diagnostics on web and mobile to help us troubleshoot failures, understand confusing flows, and improve product quality. These diagnostics can include session replay, device or network metadata, breadcrumbs, and linked user context when you explicitly consent to them.

On the web, optional diagnostics currently use Microsoft Clarity, while optional marketing measurement can include ad attribution tags such as Meta Pixel. On mobile, optional diagnostics can include replay and crash or error monitoring through Sentry and the configured mobile replay provider. We do not enable optional replay or optional web marketing tags until users make a consent choice, and users can later revisit that choice from the product settings or cookie controls.

Essential security, authentication, and service-delivery data may still be processed even if optional diagnostics are turned off, because those records are necessary to provide the core platform safely and reliably.

5. Bokengi ya Ba Données

Totyaka ba mesures ya sécurité ya tekiniki mpe organisation oyo ebongi mpo na kobatela ba informations na yo ya moto ye moko. Ba mesures yango ezali encryption, ba serveurs ya bokengi, mpe ba évaluations ya sécurité ya mbala na mbala. Kasi, mayele moko te ya kotinda na internet ezali na sécurité 100%, mpe tokoki kopesa garantie ya sécurité absolue te.

6. Ba Lotomo na Yo

Ozali na ba droits oyo elandi mpo na ba informations na yo ya moto ye moko:

  • Kozua accès: Kosɛnga accès na ba données na yo ya moto ye moko
  • Kobongisa: Kosɛnga kobongisama ya ba données oyo ezali na mabunga
  • Kolongola: Kosɛnga kolongolama ya ba données na yo
  • Portabilité: Kosɛnga botindami ya ba données na yo
  • Koboya: Koboya ba communications ya marketing
  • Kolongola Kondima: Kolongola kondima mpo na traitement ya ba données

Ndenge ya kolongola kɔ́nti na yo mpe data

Okoki kosɛnga bolongoli kɔ́nti na yo ya Caloti mpe data nyonso ya moto na yo na ntango nyonso na bosaleli moko ya nzela oyo ezali na nse.

Ekɔ́li 1: Longola na app

Soki ozali lisusu na nzela ya kokɔta na app ya Caloti to site, ezali nzela ya mbangu koleka:

  1. Kɔta na Caloti na web to na mobile.
  2. Fungola Batebama, sima Kɔ́nti, sima Longola Kɔ́nti.
  3. Kotisa mot de passe na yo mpe ndima bolongoli.

Fungola lokasa ya bolongoli kɔ́nti

Ekɔ́li 2: Sɛnga bolongoli na nzela ya email

Soki ozali lisusu na nzela ya kokɔta na app te, tindá email mpo na kosɛnga bolongoli:

  1. Tindá email na support@caloti.com kobanda na adresi ya email oyo ezali na kɔ́nti na yo.
  2. Kotisa nkombo na yo mobimba mpe lobá ete ozali kosɛnga bolongoli kɔ́nti mpe data.
  3. Tokosukela solo ya ndenge na yo mpe tokondima bolongoli na eyano.

Oyo elongolami

Tango bosɛngi na yo ebongi, tolongoli libela:

  • Profile na yo mpe makambo ya moto na yo (nkombo, email, telefone, fɔtɔ ya profile)
  • Historia ya baréservations na yo mpe rendez-vous nyonso oyo ezali koya
  • Ba avis na yo, ba notes mpe ba feedbacks bakomami
  • Ba salons na yo oyo ebombami, ba stylistes mpe oyo olingaka
  • Ba messages na yo mpe historia ya masolo
  • Référence nyonso ya abonnement mpe moyen ya kofuta oyo Caloti ebombi

Ntango nini data na yo elongolamaka

Data na yo ya moto elongolami libela na mikolo 30 sima ya bosɛngi na yo. Bazeti mosusu oyo eyebani te (na ndakisa, baréservations ya bongangwi oyo esalelami mpo na mpako, bopɛngwi bokosi, to mikolo ya mosolo) ekoki kobombana esika mobeko esɛngi, kasi bazeti wana ekoki lisusu kozwa yo te lokola moto.

Mituna na ntina ya bolongoli data? Tindá email na support@caloti.com mpe tokozongisa liloba na mikolo 30.

7. Ba Cookies mpe Kolanda

Tosalelaka ba cookies mpe ba technologies ya kolanda oyo ekokani mpo na kobakisa expérience na yo. Okoki kotambwisa ba préférences ya cookies na nzela ya ba paramètres ya browser na yo. Ba cookies ya ntina oyo esengeli mpo plateforme esalaka ekoki kobomama te.

8. Ba Services ya Bato Mosusu

Plateforme na biso ekoki kozala na ba liens epai ya ba site internet to ba services ya bato mosusu. Tozali na mokumba te mpo na misala ya confidentialité ya bato mosusu wana. Totosi yo oyeba ba politiki na bango ya confidentialité.

9. Confidentialité ya Bana

Ba services na biso ezali te mpo na bana oyo bazali na se ya mbula 13. Tosangaka na boyebi te ba informations ya moto ye moko uta na bana oyo bazali na se ya mbula 13. Soki tomoni ete tosangaki ba informations uta na mwana oyo azali na se ya mbula 13, tokolongola yango mbala moko.

10. Botindami ya Ba Données Na Mokili Mobimba

Ba informations na yo ekoki kotindama mpe kosalelama na bikolo mosusu kobanda na oyo ozali na yango. Tozali kosala ete ba safeguards oyo ebongi ezala mpo na kobatela ba informations na yo na boyokani na Politiki oyo ya Confidentialité.

11. Mbongwana ya Politiki Oyo

Tokoki kobongisa Politiki oyo ya Confidentialité na ntango na ntango. Tokoyebisa yo mbongwana nyonso na kotia Politiki ya Confidentialité ya sika na page oyo mpe kobongisa dati ya "Last Updated".

12. Contactez Nous

Soki ozali na mituna to souci mpo na Politiki oyo ya Confidentialité to misala na biso ya ba données, tosɛngi yo okutana na biso na:

Ekipa ya Lisungi ya Caloti
Email na nzela ya email: privacy@caloti.com
Adrɛsi: [Your Company Address]
Telefone: [Your Contact Number]

Na kosalelaka Caloti, ondimi kosangisa mpe kosalela ba informations na boyokani na Politiki oyo ya Confidentialité.