Inqubomgomo Yobumfihlo

Kugcinwe Kubuyekeziwe: April 11, 2026

Ukusus'njani i-akhawunti ledatha yakho

1. Isingeniso

Siyakwamukela ku-Caloti ("thina," "yethu," noma "thina uqobo"). Sizibophezele ekuvikeleni imininingwane yakho yomuntu siqu nelungelo lakho lobumfihlo. Le Nqubomgomo Yobumfihlo ichaza indlela esiqoqa ngayo, esisebenzisa ngayo, esidalula ngayo, nesivikela ngayo imininingwane yakho uma usebenzisa iwebhusayithi yethu nezinsizakalo zethu.

2. Ulwazi Esiluqoqayo

Ulwazi Lomuntu Siqu

Uma ubhalisela i-akhawunti, ubhukha ama-aphoyintimenti, noma usebenzisa izinsizakalo zethu, singase siqoqe:

  • Igama nolwazi lokuxhumana (ikheli le-imeyili, inombolo yocingo)
  • Imininingwane ye-akhawunti (igama lomsebenzisi nephasiwedi)
  • Ulwazi lwephrofayela (isithombe sephrofayela, izintandokazi)
  • Umlando wokubhuka nezintandokazi
  • Ulwazi lokukhokha (lucutshungulwa ngokuphephile ngabahlinzeki bethu bezinkokhelo)
  • Idatha yendawo (ngemvume yakho)

Ulwazi Oluqoqwa Ngokuzenzakalelayo

Uma uvakashela ipulatifomu yethu, siqoqa ngokuzenzakalelayo ulwazi oluthile mayelana nedivayisi yakho:

  • Ikheli le-IP nolwazi lwedivayisi
  • Uhlobo nenguqulo yesiphequluli
  • Isikhathi nendawo yesikhathi
  • Uhlelo lokusebenza
  • Idatha yokusebenzisa kanye nokuhlaziywa

3. Indlela Esisebenzisa Ngayo Ulwazi Lwakho

Sisebenzisa ulwazi esiluqoqayo ukuze:

  • Sinikeze futhi sigcine izinsizakalo zethu
  • Sicubungule ukubhukha nokuthengiselana
  • Sithumele iziqinisekiso zokubhukha nezikhumbuzi
  • Sithuthukise futhi senze kube ngokwakho ulwazi lwakho
  • Sixhumane nawe mayelana nezinsizakalo, izibuyekezo, nokuphromotha
  • Sihlaziye amaphethini okusetshenziswa ukuze sithuthukise ipulatifomu yethu
  • Sithole futhi sivimbele ukukhwabanisa noma izindaba zokuphepha
  • Sihambisane nezibopho zomthetho

4. Ukwabelana Ngolwazi

Sabelana ngolwazi lwakho kuphela kulezi zimo ezilandelayo:

  • Nge-Salons nama-Stylists: Uma ubhukha i-aphoyintimenti, sabelana ngolwazi oludingekayo ukuze kugcwaliswe ukubhukha kwakho
  • Abahlinzeki Besevisi: Nabanye abantu abathembekile abasiza ekusebenzeni kwepulatifomu yethu
  • Izimfuneko Zomthetho: Uma kudingwa ngumthetho noma ukuze sivikele amalungelo ethu
  • Ukudluliselwa Kwebhizinisi: Ngokuphathelene nanoma yikuphi ukuhlanganiswa, ukuthengiswa, noma ukuthengwa
  • Ngemvume Yakho: Uma uvuma ngokusobala ukwabelana

Optional diagnostics and marketing measurement

Caloti offers optional diagnostics on web and mobile to help us troubleshoot failures, understand confusing flows, and improve product quality. These diagnostics can include session replay, device or network metadata, breadcrumbs, and linked user context when you explicitly consent to them.

On the web, optional diagnostics currently use Microsoft Clarity, while optional marketing measurement can include ad attribution tags such as Meta Pixel. On mobile, optional diagnostics can include replay and crash or error monitoring through Sentry and the configured mobile replay provider. We do not enable optional replay or optional web marketing tags until users make a consent choice, and users can later revisit that choice from the product settings or cookie controls.

Essential security, authentication, and service-delivery data may still be processed even if optional diagnostics are turned off, because those records are necessary to provide the core platform safely and reliably.

5. Ukuphepha Kwedatha

Sisebenzisa izinyathelo ezifanele zobuchwepheshe nezokuhlela zokuphepha ukuze sivikele imininingwane yakho yomuntu siqu. Lezi zinyathelo zihlanganisa ukubethela, amaseva avikelekile, kanye nokuhlolwa okuvamile kokuphepha. Nokho, ayikho indlela yokudlulisa idatha nge-inthanethi ephephe ngo-100%, futhi asikwazi ukuqinisekisa ukuphepha okuphelele.

6. Amalungelo Akho

Unelungelo elilandelayo mayelana nolwazi lwakho lomuntu siqu:

  • Ukufinyelela: Cela ukufinyelela kudatha yakho yomuntu siqu
  • Ukulungisa: Cela ukulungiswa kwedatha engalungile
  • Ukususa: Cela ukusulwa kwedatha yakho
  • Ukudlulisa: Cela ukudluliselwa kwedatha yakho
  • Ukuphuma: Phuma ekuxhumaneni kokumaketha
  • Ukuhoxisa Imvume: Hoxisa imvume yokucutshungulwa kwedatha

Ukusus'njani i-akhawunti ledatha yakho

Ungacela ukususwa kwe-akhawunti yakho ye-Caloti kanye lalo lonke idatha yomuntu siqu ehambelana layo nganini njalo usebenzisa eyodwa yezindlela ezingaphansi.

Inketho 1: Susa ku-app

Nxa usenegunya lokungena ku-app ye-Caloti loba i-website, lena yindlela esheshayo:

  1. Ngena ku-Caloti ku-web loba ku-mobile.
  2. Vula Izinhlelo, besekuyi-Akhawunti, besekuyi-Susa i-Akhawunti.
  3. Faka iphasiwedi yakho njalo uqinisekise ukususwa.

Vula ikhasi lokususa i-akhawunti

Inketho 2: Cela ukususwa nge-imeyili

Nxa ungasela igunya lokungena ku-app, sithumele i-imeyili ukucela ukususwa:

  1. Thumela i-imeyili ku-support@caloti.com usebenzisa ikheli le-imeyili elise-akhawuntini yakho.
  2. Faka ibizo lakho eligcweleyo njalo uchaze ukuthi ucela ukususwa kwe-akhawunti ledatha.
  3. Sizaqinisekisa ubunikazi bakho njalo siqinisekise ukususwa ngokuphendula.

Okususiwe

Uma isicelo sakho siphathwa, sisusa unomphela:

  • Iphrofayela yakho lolwazi lomuntu siqu (ibizo, i-imeyili, ifoni, isithombe seprofayela)
  • Umlando wakho we-bookings lokubhukhwa okuzayo
  • Ukuhlolwa kwakho, izilinganiso, lempendulo ebhaliweyo
  • Ama-salon akho agciniweyo, ama-stylist, lentandokazi
  • Imilayezo yakho lomlando wengxoxo
  • Noma yiziphi izinkomba zokubhalisa lendlela yokukhokha ezigcinwe yi-Caloti

Nini lapho idatha yakho isuswa

Idatha yakho yomuntu siqu isuswa unomphela phakathi kwezinsuku ezingu-30 zokucela kwakho. Amanye amarekhodi angaziwayo (isibonelo, ama-bookings ahlanganisiweyo asetshenziselwa intela, ukuvimbela imikhonyovu, noma izinhloso zokubala) angagcinwa lapho umthetho ukudinga, kodwa la marekhodi awasakwazi ukukuhlonza njengomuntu.

Imibuzo mayelana lokususwa kwedatha? Thumela i-imeyili ku-support@caloti.com njalo sizophendula phakathi kwezinsuku ezingu-30.

7. Amakhukhi Nokulandelela

Sisebenzisa amakhukhi kanye nobuchwepheshe bokulandelela obufanayo ukuze sithuthukise ulwazi lwakho. Ungakwazi ukulawula izintandokazi zamakhukhi ngezilungiselelo zesiphequluli sakho. Amakhukhi abalulekile adingekayo ukuze ipulatifomu isebenze awakwazi ukukhutshazwa.

8. Izinsizakalo Zezinkampani Zangaphandle

Ipulatifomu yethu ingase ibe nezixhumanisi eziya kumawebhusayithi noma izinsizakalo zezinkampani zangaphandle. Asibophezelekile ngezinqubo zobumfihlo zalezi zinkampani zangaphandle. Sikunxusa ukuthi ubuyekeze izinqubomgomo zazo zobumfihlo.

9. Ubumfihlo Bezingane

Izinsizakalo zethu azihloselwe izingane ezingaphansi kweminyaka engu-13. Asiqoqi ngenhloso imininingwane yomuntu siqu evela ezinganeni ezingaphansi kweminyaka engu-13. Uma sithola ukuthi siqoqe ulwazi olusuka enganeni engaphansi kweminyaka engu-13, sizolususa ngokushesha.

10. Ukudluliselwa Kwedatha Kwamazwe Ngamazwe

Ulwazi lwakho lungadluliselwa futhi lucutshungulwe emazweni angaphandle kwelizwe lakho. Siqinisekisa ukuthi kunezivikelo ezifanele ukuze kuvikelwe ulwazi lwakho ngokuhambisana nale Nqubomgomo Yobumfihlo.

11. Izinguquko Kule Nqubomgomo

Singabuyekeza Le Nqubomgomo Yobumfihlo ngezikhathi ezithile. Sizokwazisa nganoma yiziphi izinguquko ngokuthumela Inqubomgomo Yobumfihlo entsha kuleli khasi nokubuyekeza usuku oluthi "Last Updated".

12. Xhumana Nathi

Uma unemibuzo noma ukukhathazeka mayelana nale Nqubomgomo Yobumfihlo noma izindlela zethu zedatha, sicela uxhumane nathi ku:

Ithimba Lokusekela le-Caloti
I-imeyili: privacy@caloti.com
Ikheli: [Your Company Address]
Ucingo: [Your Contact Number]

Ngokusebenzisa i-Caloti, uyavuma ukuqoqwa nokusetshenziswa kolwazi ngokuhambisana nale Nqubomgomo Yobumfihlo.