Caloti

Pholisi ya Tshidzumbe

Yo khwiniswa lwa u fhedza: April 11, 2026

Nḓila ya u phumula akhaunthu na data yanu

1. Tshivhumbeo

Takalani u dzhena Caloti ("ri," "ashu," kana "riṋe"). Ri ita khombekedzo ya u tsireledza mafhungo aṋu a muthu nga muthu na pfanelo yaṋu ya u pata. Heyi Privacy Policy i ni sumbedza uri ri kuvhanganya, ri shumisa, ri bvisela, na u tsireledza hani mafhungo aṋu musi ni tshi shumisa website na tshumelo dzashu.

2. Mafhungo Ane Ra A Kuvhanganya

Mafhungo a Muthu

Musi ni tshi tshimbidza akaunthi, ni tshi vhulunga appointments, kana u shumisa tshumelo dzashu, ri nga kuvhanganya:

  • Dzina na mafhungo a u kwama (email address, nomboro ya luṱingo)
  • Account credentials (username na password)
  • Profile information (tshifanyiso tsha profile, preferences)
  • Booking history na preferences
  • Mafhungo a mbadelo (a shumiwa a tsireledzeaho nga vhabveledzi vhashu vha mbadelo)
  • Mafhungo a location (nga thendelo yaṋu)

Automatically Collected Information

Musi ni tshi dalela platform yashu, ri kuvhanganya nga vhuḓalo mafhungo a vhuthihi nga ha tshiswaswa tshaṋu:

  • IP address na mafhungo a tshiswaswa
  • Mutsindo wa browser na version
  • Time zone na location
  • Operating system
  • Usage data na analytics

3. Hufhio Ri Shumisa Mafhungo Aṋu

Ri shumisa mafhungo ane ra a kuvhanganya u itela u:

  • ṋea na u tsireledza tshumelo dzashu
  • shumisa bookings na transactions
  • ruma booking confirmations na reminders
  • khwinisa na u ita uri maitele aṋu a vhe aṋu
  • kwama na inwi nga ha tshumelo, updates, na promotions
  • ṱalutshedza maitele a u shumisa u khwinisa platform yashu
  • wana na u thivhela vhufhura kana mbilaelo dza tsireledzo
  • tevhedza zwililo zwa mulayo

4. U Kovhelana ha Mafhungo

Ri kovhelana mafhungo aṋu kha zwiimo zwi tevhelaho fhedzi:

  • Na Salons na Stylists: musi ni tshi vhulunga appointment, ri kovhelana mafhungo a ndeme u itela u fhedzisa booking yaṋu
  • Service Providers: na vhurarwa ho fulufhedzeaho vhune ha ri thusa u tshimbidza platform yashu
  • Legal Requirements: musi ho funwa nga mulayo kana u tsireledza pfanelo dzashu
  • Business Transfers: nga nḓila i yelanaho na merger, sale, kana acquisition
  • Na Thendelo Yaṋu: musi ni tshi tendelana nga ho tou bva zwi tshi yelana na u kovhelana

Optional diagnostics and marketing measurement

Caloti offers optional diagnostics on web and mobile to help us troubleshoot failures, understand confusing flows, and improve product quality. These diagnostics can include session replay, device or network metadata, breadcrumbs, and linked user context when you explicitly consent to them.

On the web, optional diagnostics currently use Microsoft Clarity, while optional marketing measurement can include ad attribution tags such as Meta Pixel. On mobile, optional diagnostics can include replay and crash or error monitoring through Sentry and the configured mobile replay provider. We do not enable optional replay or optional web marketing tags until users make a consent choice, and users can later revisit that choice from the product settings or cookie controls.

Essential security, authentication, and service-delivery data may still be processed even if optional diagnostics are turned off, because those records are necessary to provide the core platform safely and reliably.

5. Data Security

Ri shumisa matshilele a vhutsireledzi ha thekhinoḽodzhi na a thangano u tsireledza mafhungo aṋu a muthu nga muthu. Hezwi zwi katela encryption, secure servers, na u linganisa vhutsireledzi nga vhuṱolo. Naho zwo ralo, haḽi na nḓila ya u rumela data nga internet ine ya vha 100% yo tsireledzeaho, nahone a ri koni u vhulunga vhutsireledzi ho fhelelaho.

6. Your Rights

Ni na pfanelo dzi tevhelaho nga ha mafhungo aṋu a muthu nga muthu:

  • Access: humbelani u swikelela data yaṋu ya muthu nga muthu
  • Correction: humbelani u khwiniswa ha data i si yone
  • Deletion: humbelani u thuthiswa ha data yaṋu
  • Portability: humbelani u iswa ha data yaṋu
  • Opt-out: bvelani phanda ni sa ambe na communication dza marketing
  • Withdraw Consent: bvisa thendelo ya u shumiswa ha data

Nḓila ya u phumula akhaunthu na data yanu

Ni nga humbela u phumulwa ha akhaunthu yanu ya Caloti na data yoṱhe ya vhuṋe i tshimbilelanaho naho tshifhinga tshinwe na tshinwe ni tshi shumisa nḓila inwe kha nḓila dzi re fhasi.

Nḓila 1: Phumula u bva kha app

Arali ni tshi kha ḓi vha na tshipiḓa tsha u dzhena kha app ya Caloti kana website, hei ndi nḓila i si na zwenzwi:

  1. Dzhena kha Caloti kha web kana mobile.
  2. Vula Mbetshelo, na Akhaunthu, na Phumula Akhaunthu.
  3. Dzhenisa phasiwethe yanu na u khwaṱhisedza u phumulwa.

Vula siaṱari ḽa u phumula akhaunthu

Nḓila 2: Humbela u phumulwa nga email

Arali ni songo tsha ni na tshipiḓa tsha u dzhena kha app, ri rumeleni email u humbela u phumulwa:

  1. Rumelani email kha support@caloti.com u bva kha diresi ya email i re kha akhaunthu yanu.
  2. Katelani dzina ḽanu ḽoṱhe ni ambe uri ni khou humbela u phumulwa ha akhaunthu na data.
  3. Ri ḓo khwaṱhisedza vhukoni hanu na u khwaṱhisedza u phumulwa nga u fhindula.

Zwi phumulwaho

Musi khumbelo yanu i tshi shumiswa, ri bvisa tshoṱhe:

  • Porofaili yanu na mafhungo anu a vhuṋe (dzina, email, luvhili, tshifanyiso tsha porofaili)
  • Ḓivhazwakale ya vhukoni hanu na vhusiluvhali vhu ḓaho
  • Khagala dzanu, zwikali, na phindulo dzo ṅwaliwaho
  • Dzi salon dzanu dzo vhulungwaho, dzi stylist, na zwine na zwi funa
  • Mafhungo anu na ḓivhazwakale ya nyambedzano
  • Nyendedzo dzinwe na dzinwe dza u ṅwaliswa na nḓila ya u bhadela yo vhulungwaho nga Caloti

Musi data yanu i tshi phumulwa

Data yanu ya vhuṋe i phumulwa tshoṱhe kha maduvha a 30 nga murahu ha khumbelo yanu. Dzinwe zwirekoto zwi songo ḓivhaho (sa tsumbo, mibuko yo kuvhanganywaho i shumiswaho kha mushumo wa muhasho, u thivhela mavhomba, kana zwiitwa zwa u vhala dzi bugu) zwi nga vhulungwa uri mulayo u khou ṱoḓa, fhedzi zwirekoto hezwi a zwi tsha kona u ni ḓivha sa muthu muthihi.

Mbudziso nga ha u phumulwa ha data? Ri rumeleni email kha support@caloti.com nahone ri do fhindula kha maduvha a 30.

7. Cookies and Tracking

Ri shumisa cookies na similar tracking technologies u khwinisa maitele aṋu. Ni nga langula cookie preferences nga kha browser settings yaṋu. Essential cookies dza ndeme dza platform uri i shume a dzi koni u bviswa.

8. Third-Party Services

Platform yashu i nga vha i na zwikhokha kha websites kana tshumelo dza vhurarwa. A ri na vhudifhinduleli nga ha maitele a vhuponi ha vhurarwa avho. Ri a ni ṱuṱuwedza u vhala privacy policies dzavho.

9. Children's Privacy

Tshumelo dzashu a dzi itelwi vhana fhasi ha miṅwaha ya 13. A ri kuvhanganyi nga vhulondo mafhungo a muthu nga muthu a vhana fhasi ha 13. Arali ra wana uri ro kuvhanganya mafhungo a muthu nga muthu a nwana fhasi ha 13, ri do a thuthisa nga u ṱavhanya.

10. U Iswa ha Data Kha Mashango Aṅwe

Mafhungo aṋu a nga iswa na u shumiwa kha mashango a si aṋu. Ri ita vhutsireledzi ho teaho u tsireledza mafhungo aṋu zwi tshi tevhedza heyi Privacy Policy.

11. Tshanduko kha Pholisi Heino

Ri nga khwinisa heyi Privacy Policy hafha na hafha. Ri do niḓivhadza tshanduko dza nga posa Privacy Policy ntswa kha heḽi siaṱari na u khwinisa datumu ya "Last Updated".

12. Contact Us

Arali ni na mbudziso kana mbilu-khathihi nga ha heyi Privacy Policy kana maitele ashu a data, ni a kone u ri kwama kha:

Caloti Support Team
Imeili: privacy@caloti.com
Aḓiresi: [Your Company Address]
Founu: [Your Contact Number]

Nga u shumisa Caloti, ni tendelana na u kuvhanganywa na u shumiswa ha mafhungo hu tshi tevhedzwa heyi Privacy Policy.