Caloti

Umthetho wabucala

Igqityelwe ukuhlaziywa: April 11, 2026

Indlela yokucima i-akhawunti nedatha yakho

1. Intshayelelo

Wamkelekile kwiCaloti ("thina," "yethu," okanye "thina"). Sizimisele ukukhusela iinkcukacha zakho kunye nelungelo lakho lokuba neemfihlo. Lo Mgaqo-nkqubo waBucala ucacisa indlela esiqokelela ngayo, ukusebenzisa, ukuxela, kunye nokukhusela ulwazi lwakho xa usebenzisa iwebhusayithi kunye neenkonzo zethu.

2. Ulwazi esiluqokelelayo

Inkcukacha zimntu

Xa ubhalisela i-akhawunti, ukuqeshwa kwencwadi, okanye usebenzisa iinkonzo zethu, sinokuqokelela:

  • Igama kunye nolwazi loqhagamshelwano (idilesi ye-imeyile, inombolo yomnxeba)
  • Iinkcukacha zeakhawunti (igama lomsebenzisi kunye negama lokugqitha)
  • Ulwazi lweprofayile (umfanekiso weprofayile, ukhetho)
  • Imbali yokubhukisha kunye nokukhethwa
  • Ulwazi lwentlawulo (iqhutywe ngokukhuselekileyo ngababoneleli bethu bentlawulo)
  • Idatha yendawo (ngemvume yakho)

Ulwazi oluqokelelwe ngokuzenzekela

Xa undwendwela iqonga lethu, siqokelela ngokuzenzekelayo ulwazi oluthile malunga nesixhobo sakho:

  • Idilesi ye-IP kunye nolwazi lwesixhobo
  • Indawo yexesha kunye nendawo
  • Indawo yexesha kunye nendawo
  • Inkqubo yokwenza
  • Ukusetyenziswa kwedatha kunye nohlalutyo

3. Silusebenzisa njani ulwazi lwakho

Sisebenzisa ulwazi esiluqokelelayo:

  • Ukubonelela kunye nokugcina iinkonzo zethu
  • Inkqubo yokubhukisha kunye neentengiselwano
  • Thumela iziqinisekiso zokubhukisha kunye nezikhumbuzo
  • Phucula kwaye wenze ngokwezifiso amava akho
  • Nxibelelana nawe malunga neenkonzo, uhlaziyo, kunye neentengiso
  • Hlalutya iipateni zokusetyenziswa ukuphucula iqonga lethu
  • Khangela kwaye uthintele ubuqhophololo okanye imiba yokhuseleko
  • Ukuthobela izibophelelo ezisemthethweni

4. Ukwabelana ngolwazi

Sabelana ngolwazi lwakho kuphela kwezi meko zilandelayo:

  • Ababoneleli ngeNkonzo: Kunye namaqela esithathu athembekileyo asincedayo ekusebenzeni iqonga lethu
  • Ababoneleli ngeNkonzo: Kunye namaqela esithathu athembekileyo asincedayo ekusebenzeni iqonga lethu
  • IiMfuneko Zomthetho: Xa zifunwa ngumthetho okanye ukukhusela amalungelo ethu
  • Uweliselo lweShishini: Ngokunxulumene nako nakuphi na ukudityaniswa, intengiso, okanye ukufumana
  • Ngemvume yakho: Xa uvuma ngokucacileyo ukwabelana

Optional diagnostics and marketing measurement

Caloti offers optional diagnostics on web and mobile to help us troubleshoot failures, understand confusing flows, and improve product quality. These diagnostics can include session replay, device or network metadata, breadcrumbs, and linked user context when you explicitly consent to them.

On the web, optional diagnostics currently use Microsoft Clarity, while optional marketing measurement can include ad attribution tags such as Meta Pixel. On mobile, optional diagnostics can include replay and crash or error monitoring through Sentry and the configured mobile replay provider. We do not enable optional replay or optional web marketing tags until users make a consent choice, and users can later revisit that choice from the product settings or cookie controls.

Essential security, authentication, and service-delivery data may still be processed even if optional diagnostics are turned off, because those records are necessary to provide the core platform safely and reliably.

5. Ukhuseleko lwedatha

Sisebenzisa amanyathelo afanelekileyo okhuseleko lobugcisa kunye nombutho ukukhusela iinkcukacha zakho. La manyathelo abandakanya uguqulelo oluntsonkothileyo, iiseva ezikhuselekileyo, kunye nokuhlolwa rhoqo kokhuseleko. Nangona kunjalo, akukho ndlela yokudluliselwa kwi-intanethi ikhuselekile nge-100%, kwaye asinakuqinisekisa ukhuseleko olupheleleyo.

6. Amalungelo Akho

Unala malungelo alandelayo malunga nolwazi lwakho lobuqu:

  • Ukufikelela: Cela ukufikelela kwidatha yakho yobuqu
  • Ulungiso: Cela ukulungiswa kwedatha engachanekanga
  • Ucimo: Cela ukucinywa kwedatha yakho
  • Ukuphatheka: Cela ugqithiselo lwedatha yakho
  • Phuma: Phuma kunxibelelwano lwentengiso
  • NONE

Indlela yokucima i-akhawunti nedatha yakho

Ungacela ukucinywa kwe-akhawunti yakho yeCaloti kunye nayo yonke idatha yomntu enxulumene nayo nangaliphi na ixesha usebenzisa enye yeendlela ezingezantsi.

Ukhetho 1: Cima kwi-app

Ukuba usenako ukufikelela kwi-app yeCaloti okanye kwiwebhusayithi, le yindlela ekhawulezayo:

  1. Ngena kuCaloti kwiwebhu okanye kwiselfowuni.
  2. Vula iZicwangciso, ze kwi-Akhawunti, ze kwi-Cima Akhawunti.
  3. Faka i-password yakho uze uqinisekise ukucinywa.

Vula iphepha lokucima i-akhawunti

Ukhetho lwesi-2: Cela ukucinywa nge-imeyile

Ukuba akusenakho ukufikelela kwi-app, sithumelele i-imeyile ukucela ukucinywa:

  1. Thumela i-imeyile ku-support@caloti.com usebenzisa idilesi ye-imeyile ekwi-akhawunti yakho.
  2. Bandakanya igama lakho elipheleleyo uze uchaze ukuba ucela ukucinywa kwe-akhawunti nedatha.
  3. Siya kuqinisekisa ubuchule bakho siqinisekise ukucinywa ngempendulo.

Okucinywayo

Xa isicelo sakho siphathwa, sisusa ngonaphakade:

  • Iprofayile yakho nolwazi lobuqu (igama, i-imeyile, ifowuni, ifoto yeprofayile)
  • Imbali yakho ye-bookings naziphi na ii-appointments ezizayo
  • Uphononongo lwakho, izikali, kunye nempendulo ebhaliweyo
  • Iisaloni zakho ezigciniweyo, ii-stylist, kunye nezithandayo
  • Imiyalezo yakho nembali yencoko
  • Naziphi na iireferensi zokubhalisa kunye nendlela yokuhlawula ezigcinwe yiCaloti

Xa idatha yakho icinywa

Idatha yakho yomntu icinywa ngonaphakade kwiintsuku ezingama-30 emva kwesicelo sakho. Ezinye iirekhodi ezingaziwayo (umzekelo, ii-bookings ezidibeneyo ezisetyenziselwa iinjongo zerhafu, ukuthintela ubuqhophololo, okanye iinjongo zokugcinwa kweencwadi) zingagcinwa apho umthetho ufuneka, kodwa ezi rekhodi azisenakho ukukwazi njengomntu.

Imibuzo malunga nokucinywa kwedatha? Sithumelele i-imeyile ku-support@caloti.com kwaye siza kuphendula ngaphakathi kweentsuku ezingama-30.

7. Iikuki kunye nokulandelela

Sisebenzisa iikuki kunye netekhnoloji yokulandelela efanayo ukuphucula amava akho. Ungalawula ukhetho lwekuki usebenzisa iisetingi zebrawuza yakho. Iikuki ezibalulekileyo ezifunekayo ukuze iqonga lisebenze azinakucinywa.

8. Iinkonzo zeqela lesithathu

Iqonga lethu linokuthi liqulathe amakhonkco kwiiwebhusayithi zomntu wesithathu okanye iinkonzo. Asinaxanduva ngezenzo zabucala zala maqela esithathu. Siyakukhuthaza ukuba ujonge kwakhona imigaqo-nkqubo yabo yabucala.

9. UBucala babantwana

Iinkonzo zethu azenzelwanga abantwana abangaphantsi kweminyaka eli-13 ubudala. Asiqokeleli iinkcukacha zobuqu ngabom kubantwana abangaphantsi kweminyaka eli-13. Ukuba sifumanisa ukuba siqokelele ulwazi kumntwana ongaphantsi kweminyaka eli-13, siya kuyicima ngoko nangoko.

11. Iinguqu kule Polisi

Ulwazi lwakho lungagqithiselwa kwaye luqhutywe kwamanye amazwe ngaphandle kwelakho. Siqinisekisa ukuba kukho ukhuseleko olufanelekileyo ukukhusela ulwazi lwakho ngokuhambelana nalo Mgaqo-nkqubo waBucala.

Ukuba unemibuzo okanye iinkxalabo malunga nalo Mgaqo-nkqubo waBucala okanye izenzo zethu zedatha, nceda uqhagamshelane nathi ku:

11. Iinguqu kule Polisi

12. Qhagamshelana nathi

Ukuba unemibuzo okanye iinkxalabo malunga nalo Mgaqo-nkqubo waBucala okanye izenzo zethu zedatha, nceda uqhagamshelane nathi ku:

Iqela leNkxaso leCaloti
Ukuba unemibuzo okanye iinkxalabo malunga nalo Mgaqo-nkqubo waBucala okanye izenzo zethu zedatha, nceda uqhagamshelane nathi ku:: privacy@caloti.com
Ukuba unemibuzo okanye iinkxalabo malunga nalo Mgaqo-nkqubo waBucala okanye izenzo zethu zedatha, nceda uqhagamshelane nathi ku:: [Your Company Address]
Ifowuni: [Your Contact Number]

Ngokusebenzisa iCaloti, uyavumelana nokuqokelela kunye nokusetyenziswa kolwazi ngokuhambelana nalo Mgaqo-nkqubo waBucala.