Inqubomgomo Yobumfihlo

Kugcinwe Kubuyekezwe: April 11, 2026

Indlela yokususa i-akhawunti nedatha yakho

1. Isingeniso

Uyemukelwa ku-Caloti ("thina," "yethu," noma "sithi"). Sizibophezele ekuvikeleni ulwazi lwakho siqu nelungelo lakho lokuba nemfihlo. Le Nqubomgomo Yobumfihlo ichaza indlela esiqoqa ngayo, sisebenzisa ngayo, sivelisa ngayo, futhi sivikela ngayo ulwazi lwakho lapho usebenzisa iwebhusayithi yethu nezinsizakalo zethu.

2. Ulwazi Esiluqoqayo

Ulwazi Lomuntu Siqu

Uma ubhalisela i-akhawunti, ubhukha ama-aphoyintimenti, noma usebenzisa izinsizakalo zethu, singaqoqa:

  • Igama nolwazi lokuxhumana (ikheli le-imeyili, inombolo yocingo)
  • Imininingwane yokungena ku-akhawunti (igama lomsebenzisi nephasiwedi)
  • Ulwazi lwephrofayela (isithombe sephrofayela, izintandokazi)
  • Umlando wokubhuka nezintandokazi
  • Ulwazi lokukhokha (lucutshungulwa ngokuphephile ngabahlinzeki bethu bokukhokha)
  • Idatha yendawo (ngemvume yakho)

Ulwazi Oluqoqwa Ngokuzenzakalela

Uma uvakashela inkundla yethu, siqoqa ngokuzenzakalela ulwazi oluthile mayelana nedivayisi yakho:

  • Ikheli le-IP nolwazi lwedivayisi
  • Uhlobo nesikhishi sebhrawuza
  • Indawo yesikhathi nendawo
  • Uhlelo lokusebenza
  • Idatha yokusetshenziswa nokuhlaziya

3. Indlela Esisebenzisa Ngayo Ulwazi Lwakho

Sisebenzisa ulwazi esiluqoqayo ukuze:

  • Sinikeze futhi sigcine izinsizakalo zethu
  • Sicubungule ukubhukha nokuthengiselana
  • Sithumele iziqinisekiso zokubhuka nezikhumbuzi
  • Sithuthukise futhi senze okuhlangenwe nakho kwakho kube ngokwakho
  • Sixhumane nawe mayelana nezinsizakalo, izibuyekezo, kanye nokuphromotha
  • Sihlaziye amaphethini okusetshenziswa ukuze sithuthukise inkundla yethu
  • Sithole futhi sivimbele ubuqili noma izinkinga zokuphepha
  • Sihambisane nezibopho zomthetho

4. Ukwabelana Ngolwazi

Sabelana ngolwazi lwakho kuphela kulezi zimo ezilandelayo:

  • Ngezindawo zokucwala kanye nabalungisi bezinwele: Uma ubhukha i-aphoyintimenti, sabelana ngolwazi oludingekayo ukuze kufezeke ukubhukha kwakho
  • Abahlinzeki Bezinsizakalo: Nabantu besithathu abathembekile abasiza ekusebenzeni kwenkundla yethu
  • Izimfuneko Zomthetho: Lapho kudingeka ngumthetho noma ukuvikela amalungelo ethu
  • Ukudluliselwa Kwebhizinisi: Mayelana nanoma yikuphi ukuhlanganiswa, ukuthengisa, noma ukutholwa
  • Ngemvume Yakho: Uma uvumelana ngokusobala nokwabelana

Optional diagnostics and marketing measurement

Caloti offers optional diagnostics on web and mobile to help us troubleshoot failures, understand confusing flows, and improve product quality. These diagnostics can include session replay, device or network metadata, breadcrumbs, and linked user context when you explicitly consent to them.

On the web, optional diagnostics currently use Microsoft Clarity, while optional marketing measurement can include ad attribution tags such as Meta Pixel. On mobile, optional diagnostics can include replay and crash or error monitoring through Sentry and the configured mobile replay provider. We do not enable optional replay or optional web marketing tags until users make a consent choice, and users can later revisit that choice from the product settings or cookie controls.

Essential security, authentication, and service-delivery data may still be processed even if optional diagnostics are turned off, because those records are necessary to provide the core platform safely and reliably.

5. Ukuphepha Kwedatha

Sisebenzisa izinyathelo ezifanele zobuchwepheshe nezenhlangano zokuphepha ukuze sivikele ulwazi lwakho siqu. Lezi zinyathelo zihlanganisa ukubethela, amaseva avikelekile, kanye nokuhlolwa njalo kokuphepha. Nokho, ayikho indlela yokudlulisa ku-inthanethi ephephe ngo-100%, futhi asikwazi ukuqinisekisa ukuphepha okuphelele.

6. Amalungelo Akho

Unamalungelo alandelayo mayelana nolwazi lwakho siqu:

  • Ukufinyelela: Cela ukufinyelela kudatha yakho siqu
  • Ukulungisa: Cela ukulungiswa kwedatha engalungile
  • Ukususa: Cela ukusulwa kwedatha yakho
  • Ukudlulisa: Cela ukudluliselwa kwedatha yakho
  • Ukuphuma: Phuma ekuxhumaneni kokumaketha
  • Ukuhoxisa Imvume: Hoxisa imvume yokucubungula idatha

Indlela yokususa i-akhawunti nedatha yakho

Ungacela ukususwa kwe-akhawunti yakho ye-Caloti kanye nayo yonke idatha yomuntu siqu ehlobene nayo nganoma iyiphi inkathi usebenzisa enye yezindlela ezingezansi.

Inketho 1: Susa ku-app

Uma usenawo ilungelo lokungena ku-app ye-Caloti noma ku-website, le yindlela esheshayo:

  1. Ngena ku-Caloti kuwebhu noma kuselula.
  2. Vula Izilungiselelo, bese kube yi-Akhawunti, bese kube yi-Susa i-Akhawunti.
  3. Faka iphasiwedi yakho uqinisekise ukususwa.

Vula ikhasi lokususa i-akhawunti

Inketho 2: Cela ukususwa nge-imeyili

Uma ungasenalo ilungelo lokungena ku-app, sithumelele i-imeyili ukuze ucele ukususwa:

  1. Thumela i-imeyili ku-support@caloti.com usebenzisa ikheli le-imeyili elise-akhawuntini yakho.
  2. Faka igama lakho eliphelele uchaze ukuthi ucela ukususwa kwe-akhawunti nedatha.
  3. Sizoqinisekisa ubunikazi bakho siqinisekise ukususwa ngokuphendula.

Okususiwe

Lapho isicelo sakho sisiphathwa, sisusa unomphela:

  • Iphrofayili yakho kanye nolwazi lomuntu siqu (igama, i-imeyili, ucingo, isithombe sephrofayili)
  • Umlando wakho we-bookings kanye nanoma yimaphi ama-appointment azayo
  • Izibuyekezo zakho, izilinganiso, nempendulo ebhaliwe
  • Ama-salon akho agciniwe, ama-stylist, kanye nentandokazi
  • Imilayezo yakho kanye nomlando wengxoxo
  • Noma yiziphi izinkomba zokubhalisa kanye nendlela yokukhokha egcinwe yi-Caloti

Lapho idatha yakho isuswa khona

Idatha yakho yomuntu siqu isuswa unomphela ezinsukwini ezingama-30 ngemva kwesicelo sakho. Amanye amarekhodi angaziwa (isibonelo, ama-bookings ahlanganisiwe asetshenziselwa izinhloso zentela, ukuvimbela umkhonyovu, noma izinhloso zokugcina izincwadi) angagcinwa lapho umthetho udinga, kodwa lawa marekhodi awasakwazi ukukubona njengomuntu ngamunye.

Imibuzo mayelana nokususwa kwedatha? Thumela i-imeyili ku-support@caloti.com futhi sizophendula ezinsukwini ezingama-30.

7. Amakhukhi Nokulandela

Sisebenzisa amakhukhi nobuchwepheshe bokulandelela obufanayo ukuze sithuthukise okuhlangenwe nakho kwakho. Ungakwazi ukulawula izintandokazi zamakhukhi ngezilungiselelo zesiphequluli sakho. Amakhukhi abalulekile adingekayo ukuze inkundla isebenze awakwazi ukuvalwa.

8. Izinsizakalo Zezinkampani Zangaphandle

Inkundla yethu ingase ibe nezixhumanisi eziya kumawebhusayithi noma izinsizakalo zezinkampani zangaphandle. Asinacala ngemikhuba yobumfihlo yalezi zinkampani zangaphandle. Siyakukhuthaza ukuthi ubuyekeze izinqubomgomo zabo zobumfihlo.

9. Ubumfihlo Bezingane

Izinsizakalo zethu azihloselwe izingane ezingaphansi kweminyaka engu-13. Asiqoqi ngamabomu ulwazi lomuntu siqu oluvela ezinganeni ezingaphansi kweminyaka engu-13. Uma sithola ukuthi siqoqe ulwazi kumntwana ongaphansi kweminyaka engu-13, sizolususa ngokushesha.

10. Ukudluliswa Kwedatha Yamazwe Ngamazwe

Ulwazi lwakho lungadluliselwa futhi lucutshungulwe emazweni angaphandle kwezwe lakho. Siqinisekisa ukuthi kunezivikelo ezifanele ukuze kuvikelwe ulwazi lwakho ngokuhambisana nale Nqubomgomo Yobumfihlo.

11. Izinguquko Kule Nqubomgomo

Singabuyekeza le Nqubomgomo Yobumfihlo ngezikhathi ezithile. Sizokwazisa nganoma yiziphi izinguquko ngokuthumela inqubomgomo entsha yobumfihlo kuleli khasi nokubuyekeza usuku lwe-"Kugcinwe kubuyekezwe".

12. Xhumana Nathi

Uma unemibuzo noma ukukhathazeka mayelana nale Nqubomgomo Yobumfihlo noma imikhuba yethu yedatha, sicela uxhumane nathi ku:

Ithimba Lokwesekwa kwe-Caloti
I-imeyili: privacy@caloti.com
Ikheli: [Your Company Address]
Ucingo: [Your Contact Number]

Ngokusebenzisa i-Caloti, uyavumelana nokuqoqwa nokusetshenziswa kolwazi ngokuhambisana nale Nqubomgomo Yobumfihlo.